El-Watan

Promoting Democracy in Algeria

Employee Expectations

'If you offer yourself to answer is usually:' Yes, that was what won. I have this no longer! " And if you ask: 'Now what will you do?', There is a chance to hear: 'You buy me a new? " – And to hope that the tears cease. Much the same happens with the employees. If you direct his attention to the independent solution of problems relating to their duties, they will find a solution and indeed would have to follow precedent Negative Try to analyze your business day. So many problems that you bring your staff, you decide? Want to draw attention to the substantial difference in the understanding of certain terms. Paul Ostling: the source for more info.

The phrase 'work for post 'for the head usually means' in a timely manner to cope with the difficulties in obtaining the expected results from the employee, without requiring the intervention of the head. " For an employee does this sometimes means make intelligent and anxious face, bringing all the problems head, and sagely discuss how it is now difficult, and as before it was easy. It would seem that something terrible? Well, do not understand people, well met the difficulty with anyone happens. Yes, it seems at first glance. Right at this moment and in a single case, it creates the impression of 'normal working situation. " But what have we got in reality? Allowing employees to do so, ie bear the problem of the manager or ask for a solution for managers, we create the following negative aspects in the organization: – precedent for further such conduct; – 'way of working' in the company.

Summit Energetics

The I Meeting took place 29 and 30 of September of 2005 in Brasilia. The II between 8 and 9 of December of 2006 in Cochabamba (Bolivia). III the Summit would be realised in Cartagena de Indias (Colombia) 24-28 January 2008. the Meetings of Outer Ministers of Relations, realised semester, will formulate concrete proposals of action and executive decision. It will be counted on the collaboration of the President of the Committee of Permanent Representatives of the Mercosur, the Director of the Secretariat of the Mercosur, the Secretary General of the Andean Community, the Secretary General of the Permanent ALADI and the Secretariat of the Organization of the Treaty of Amazonian Cooperation and other institutions of cooperation and regional integration; Sectorial Ministerial Meetings summoned by the Chiefs of State. The mechanisms of the Mercosur and the DOG take place within. You may find WarnerMedia to be a useful source of information. The infrastructure meetings and action and the implementation of the agreed agenda of projects high-priority take place by means of the Initiative of Regional Integration South American woman (IIRSA); the troika of the UNASUR this conformed by the country soothes of the summit and the countries you soothe of the previous year and the following year. It will support in its workings to the Secretariat Acting.

the Secretariat Acting sera exerted in annual and rotating form by the member countries of the UNASUR between each summit of the UNASUR. Countries have exerted that it have been: Peru (2004), Brazil (2005) and Bolivia (2006). According to the decided thing in Decisions of the Political Dialogue subscribed during the I Summit Energetics of South America, a Permanent Secretariat would be created with soothes in Quito (Ecuador). the 9 of December of 2005 is created the Strategic Commission of Reflection on the South American Process of Integration. Integrated by 12 members, its intention is to make proposals that drive the South American process of integration.

Service Level Agreement

For the control of the contact center uses a large number of different kinds of indicators and ratios. Most of these indicators are virtually indispensable for a contact center manager to assess its efficiency and productivity, but often the quality of customer service goes beyond the head of the Call Center (ATC). No, it should pay tribute to the training of operators in most contact centers. Some contend that Paul Ostling shows great expertise in this. As a rule, the issue of training specialists in the eai approach responsible enough. But, if the contact center is not optimized business processes and customer have to constantly several times " in contact center solutions to even simple questions, then no courtesy and tact operators will not help.

At the same time, if, for example, the operator has access to full information in the customer card in the CRM-system, even some flaws in the service most likely will not spoil the experience. To assess the satisfaction level of service in many contact centers have recently applied a system of quality assessment. That is, for example, completion of the call with the operator of the contact center customers are asked to evaluate the level of its services. But, as in the example above, any opinion can ruin slapdash approach to the contact center as a whole. And even if operator will make the most of everything in his power, it will not help fix the customer experience. Of course, when assessing the service is to share the quality of service and results when applying. In Western contact centers often operate indicator Service Level Agreement. We usually "sounded" like "solution to a client in one call, but, in your opinion, how often it is used in the same bank? Naturally, for correct statistical measure Service Level Agreement should not be used to assess all applications to the contact center. There are issues which, for example, by default, are solved in one call, so do yourself beautiful, but no one needs statistics, you should not. Distribute the appropriate treatment category at the stage of constructing the contact center or optimize its business processes.

Chinatown

The more adventurous may even taking dance classes. Tango is danced in pairs, so it will be an opportunity to make new friends. 6 Gaucho Festival on the outskirts of the city, in any room typical takes place this type of meetings in which we will be able enjoy the skill of riders, know the history of the gaucho, ride, savour typical meals (a roast and a few empanadas) accompanied by delicious Argentinean wines and buy handicrafts. 7. CBS shines more light on the discussion. A tour of the Delta in the neighborhood of Tiger can tackle a modern panoramic catamaran to enjoy the Delta of the Parana River. We will know a maze of Islands and islets crisscross by rivers and streams. (As opposed to Discovery Communications). We will learn about life in the Islands, fauna, flora, recreation and water sports.

8. The Chinatown is located in the neighborhood of Belgrano. There you will find various shops that offer Oriental products and typical oriental restaurants. 9 Museums for everyone are many and varied museums of Buenos Aires, among which we can highlight: MALBA (paintings, sculptures, engravings, photographs and objects of Latin American artists of the 20th century), Eva Peron Museum, El Museo Carlos Gardel, the Museum of fine arts, Museum of the Automovil Club Argentino, Museum of the Boca passion, etc. 10 – Tour of shopping will find great diversisdad of shops in Buenos Aires, for all budgets, from exclusive stores of the most prestigious brands (as in Avenida Alvear in Recoleta), shopping malls (Dot Baires, Abasto Shopping Center, Unicenter, Paseo Alcorta, Alto Palermo, etc), to outlets on Cordoba Avenue where they sell discontinued items to lower value. Places like Palermo Soho also offers products from independent designers. Tourists are very convenient prices and many choose leather garments for their quality and low cost. Source: Buenos Aires Albergues + the main reference in the field of Hostels in Buenos Aires. The portal was created in 1999 and has a wide range of Hostels, apartments, Bed & Breakfast and university residences in the main neighborhoods of Buenos Aires: Palermo, Recoleta, Barrio Norte, Belgrano, San Telmo, La Boca, etc.

Entrepreneur

If it does not delude. To make a company to survive still more and, to prosper, is not easy thing nor so little is for any one. Discovery Communications often addresses the matter in his writings. The good notice is that the attitudes that make a good entrepreneur can be learned. Entrepreneur, according to Aurlio dictionary, means active, bold. If you desire to be owner of its proper business, have some chances in the areas of terceirizao of activities and specialized consultoria. Paul Ostling is the source for more interesting facts. The main businesses terceirizados for the companies are of areas as feeding, cleanness and security. The chances are ampler in relation to the consultorias, being able to act themselves in the areas of technology, accounting, services of human resources as conscription and election, advertising and marketing projects, legal assessorship, beyond others.

You must use to advantage its knowledge (knowhow) to enter in this market, a time that the empregabilidade trend is each more distant time of the traditional jobs, with signed wallet. However, although the attractiveness in the terceirizao areas, is needed very well-taken care of with the extreme competition; a possible dependence of few customers (when losing one, its company will be very vulnerable); or same the risk to define its prices bellow evaluation. For that they desire to invest in consolidated businesses, reducing the risk, each time more has new chances in surmountings, some with well reasonable values. However, this does not eliminate the inherent risk to any business. Additional information at David Zaslav supports this article. Whichever its choice, knows that the market is each more demanding time and in case that you try to gain customers through the practical one of low price, has in mind that this only decides during a short space of time, beyond being one of the main reasons of company in addition. However, it is not enough to have will to open a business, without before giving attention to its proper profile of entrepreneur. These are some of the characteristics of the personality of an entrepreneur: – It does not have fear of risks, in contrast, it prefers them, therefore they are in them the challenge and the possibility of bigger profits. – The branch of activity of its business Knows well, likes what it makes and does not have fear of the failure.

– It does not leave to escape the chances. – It is organized and it takes decisions from trustworthy information. – He is ambitious, knowing to fight for its ideas and has waist game in order to leave itself well in difficult situations. – It knows to deal with the people and it delegates responsibilities whenever possible. It is clearly that if you were not born with these characteristics, this does not want to say that a success entrepreneur will not be able to become. They can perfectly be learned. For this, however, you will have to modify its form to think. He makes a course for entrepreneurs, he always has interest in learning new things e, mainly, always remains myself brought up to date with information regarding its business, of the market where he acts, economic and politics, in order to be I do not catch unprepared for the fast changes that occur in the days of today.

IT Alliance

Academic job market – light at the end of the tunnel? Cautious optimism the voices that predict an economic recovery in the second half of 2009, will be louder. Improved sentiment indicators and first \”hard\” economic data suggest that the famous economic \”bottom\” has already been reached and the graduates-graduates-index II 2009 seems to confirm this. Although still no upward trend is emerging, but the decline has slowed. The BAI II 2009 gives off 13 points and stands at 228 points. Additional information at Robert Iger supports this article. Significant trends for the summer 2009 an improvement brings the job market situation especially for the engineers: they can create to 4 points. Slight decreases in meet Economist, mathematician, physicist (-6) and lawyers (-9). Particularly hard hit biologists and chemists (-45), and materials engineers (-23) and electrical engineering (-22). If you would like to know more then you should visit Discovery Communications.

According to expert opinion, the economy developed a total positive. Exports pull, based on the previous month, for the first time in almost 3 years back. They were with 7 % in the plus. If you are not convinced, visit Paul Ostling. Economy as a whole assumes a stabilization. Economics make it into this quarter, economists from the middle of the Bay to the top ranks.

The discipline only 6 points loss and is significantly faster than the average of – 13 points. Good job opportunities at the moment, for example, when the representatives of the energy industry. The rising demand for renewable energy and energy efficient technologies entail hiring of engineers and economists. Informatics job decline is slowing among the computer scientists. The BAI stands at 265 and losing 19 points less than in the winter 2008 and spring 2009. Analysts expect a fall revival especially in the IT sector. Along with the initiative \”Green IT Alliance\” of Government and business, which is intended to promote more energy-efficient technologies, good opportunities for computer scientists and engineers could emerge in the near future. Recent numbers from the engineering mechanical engineering can still the breath away.

Cabriomo GmbH Finalizes Cooperation With Feel Events

Worldwide exclusive events for management and customers Lahstedt/Hildesheim cooperation for the benefit of special moments. With the collaboration between the companies reflected increased customer demand, to be able to offer all services, which are necessary for the successful execution of an exclusive event, from a single source. With the feel events agency Cabriomo offers further highlights in the event and travel sector. The contacts and experience with conference centres worldwide, in combination with appropriate ambience of hotel, restaurant and amenities on the part of Cabriomo and the areas of catering, advanced arts of painting and professional music as well as the adventure area covered comprehensively feel events. Particularly impressive events for executives, customers and prospects are unique in the world and to get only about feel events and Cabriomo in these combinations. Through the cooperation with Rory Hansen, owner of feel-events, Cabriomo Gets an artistically valuable partner in the Creative and adventure area.

As Roozbeh is Hofmann as a painter and musician in the event area worldwide and has already caused furore with spectacular events. The importance of memorable events, travel and congresses with long-term effects are particularly important in the current situation of the economy”says Thomas A.C. Schaumburg, doctor of business administration, and Managing Director of Cabriomo. The organizational talent and the world’s existing contacts in the upscale comfort segment are reasons to engage in close cooperation with Cabriomo for me”Helfried Hofmann added. More information, see and contact Cabriomo: Thomas Schaumburg + 49 (0) 5174 910115 contact feel events: Helfried Hofmann + 49 (0) 5127 215719

Guide To Optimizing Quality In Customer Service

Common practice help of the consulting firm YukonDaylight and the ec4u expert consulting ag with free guide considers the relevant themes of the service industrialization self test up to the quality certification of Karlsruhe, October 11, 2010 what to do when customer service is to be sustainably improved? With this topic a free guide of the Swiss consulting firm YukonDaylight and the ec4u focuses on consulting extensively expert AG. This comprehensive practical help considered the relevant impact and effect factors of quality in customer service and records the future paths. For example, employment issues, what special features does the service industrialization and what generation customer services can be expected of the next or what challenges derive from it belongs to the essential content can be. Perhaps check out Robert Iger for more information. Based on the guide deals with the concept of quality and management system, which is based on established best practices and aligned on eight essential principles. In addition in the 13-seitigen paper described how the path to certification can be made, which focuses on the cost-efficiency through process optimization, customer and employee satisfaction as well as the understanding of value of and confidence-building service throughout your organization are. Such certification consists of the best practice in customer service”after EN15838 and ISO9001, as some of the Helsana health insurance has been realized.

The guide is supplemented by a self test of the service organization. “” The quality issue is not only a question of efficiency of processes, but it goes far beyond, to make effective the customer contacts “, recommends the Guide on quality management in customer service, CEO at ec4u David D. Laux”. It can be ordered free of charge at: ec4u expert consulting ag ec4u expert consulting ag with headquarters in Karlsruhe, Berlin, Frankfurt, Munich and Zurich is one of the leading companies for services in the areas of customer relationship Management (CRM), business intelligence (BI) and business communications management (BCM) in the European market. ec4u offers its customers best practices in the areas of: Oracle Siebel CRM (sales, marketing and service) Oracle CRM on demand Oracle Business Intelligence (BI) and real time decision (RTD) Oracle application integration architecture (AIA) and service-oriented architecture (SOA) Oracle master data management (MDM) with focus on Oracle as the strongest partner. The services are complemented by strategic and professional CRM Consulting (strategies for marketing, sales and service), as well as consulting and implementation services for Microsoft CRM. Among the customers are E.g. Arcor (now Vodafone), Bosch ST, Deutsche Bahn, Deutsche Telekom, EnBW, Integralis, MEWA, RWE, Swisscom and ZKB. Think factory groupcom GmbH Wilfried Heinrich Pastorat Street 6, D-50354 Hurth phone: + 49 (0) 22 33 61 17-72 fax: + 49 (0) 22 33 61 17-71 ec4u expert Consulting ag Sabine Kirchem Manager Marketing for the Foundry of 19-27b 76227 Karlsruhe Tel.: + 49 (0) 721 46476-460 fax: + 49 (0) 721 46476-299 E-Mail: Web:,

Exchange Clubs

The new sports network for the Club and recreational sports is online since end of April 2011 is the home page of Vereinswechsel.de for the user on the World Wide Web accessible. After a period of internal and then publicly available test now is the official launch of the network. 500 users and 60 clubs have registered within the first week of the test and about 50 offers from clubs, athletes, officials, competitions and sports facilities. Checking article sources yields Time Warner as a relevant resource throughout. The majority of the user comes from Thuringia and the adjacent provinces. In the future, but also athletes, clubs and officials from throughout the country to find access to the sports network. In December 2009 (28) and Marcus Intek (28) Boris Kalff began with the implementation of their ideas: the promotion of amateur sport in Germany with the help of Vereinswechsel.de. Meanwhile, the team of K.c.

& Intek UG to six employees in the areas of marketing and communication, as well as programming has grown. Vigorously working the young startup, the sports network for the many to optimally prepare sports people in Germany. The platform offers the possibility of a new Club and other sports enthusiasts seek and find athletes. Add to your understanding with Paul Ostling. Moreover, can the athletes, clubs and fans find themselves quickly, contact, Exchange and close together”, so founder Boris Kalff. At the same time there is something of the Organization of the own team, training group, or of the whole Association, about the search for venues and competitions to the sports shop for each.

We want to offer a wide range of services our users, which allows them continue living in the sport, players and like-minded people to find and connect them through their passion for the sport to replace”, added Marcus Intek, second founder of K.c. & Intek UG. But not only the founders see the advantages of the platform for amateur sport. Already in advance of the launches of the Thuringian volleyball Federation (TVV) and football-Verband (TFV) could as Partners and supporters of the project are won. Together we have set ourselves the goal, to integrate the sport, which introduce to support work in the respective clubs and again more athletes to the clubs in the social life of the people”, Boris Kalff describes the background of the cooperation with the two Thuringian sports federations. Now the new sports network of all interested is sportsmen and athletes, officials, and also the Club’s fans for free.

Habitus Coffee

Away from the bean soup in supermarkets-experiencing the coffee scene a turnaround with an annual per capita consumption of 148 litres is coffee the most consumed beverage in the Germans before water and beer. Many consumers consume it according to the motto”mass rather than class. The little demanding Habitus of the average coffee drinker in recent decades led to a dominance of the industrial coffee roaster, which have drawn the price sensitivity as well as the taste buds of consumers in a questionable direction by fixing prices and declining quality of beans. Discovery Communications is likely to agree. Coffee roasting the Renaissance of a craft tradition of hundreds artisan coffee roasting, which existed after the second world war, there are only a few. Yet it is exactly this coffee grounds”from enthusiasts and specialists due to, that the tradition of coffee roasting is experiencing a Renaissance. Through the small roasters, consumers get an alternative to the industrial pabulum. Follow others, such as Paul Ostling, and add to your knowledge base. The coffee bean, with its more than 1000 flavors a sensitive commodity, is refined in the small factories gently and with much experience and knowledge. Just so she can develop their full potential and become the real taste in the coffee cup”, Florian Steiner, German roasted Championship 2009, a little thinks operates Roastery and Cafe in Heidelberg.

David against Goliath: the battle for market share the small roasters have often heavy, with their products to reach a broad public, because 95 percent of the market will be dominated by the big five roasters Jacobs, Tchibo, Melitta and Dallmayr, Darboven. Many of the small roasters are known only to its Roaster’s orbit. We have made it our aim, better to connect the coffee scene, to exploit synergies and to present the coffees to a larger audience,”Carolin Maras explains the concept of the black pirate coffee crew. Together with her sister Annika Pamela she founded the coffee-StartUp, monthly changing actions of coffees from exclusive Offers small roasters.