El-Watan

Promoting Democracy in Algeria

Reservations Hotel

There was a time in which travel agencies, to define a sale, made a phone call to the hotel and reported to their employees, which recorded by hand first and in a plane in your PC then the chosen room and the number of days. The same thing happened with the airlines and cruise ships: for years, the closest thing to a reserve system was a drawing of the seats that are crossed with a cross which were being reserved. Precisely the airlines were the first to seek the help of information technology to streamline its operations. Already in the 1970s, American Airlines is allied with IBM to create the first automatic booking system. At the beginning of internal use, the company soon capto advantages include travel agents, who thus could instantly inform the persons concerned the availability of flights and tickets to the chosen destination. It was the beginning of a great phenomenon. To implement this system of reservations the tourist operations, he transformed forever making them more agile, safe and accurate.

Although initially their rapid adoption by airlines was more due to a desire to eliminate costs, eliminating the reservations Department staff, today really can be considered one of the cornerstones of the tourism industry worldwide. This first collaboration between American Airlines and IBM continues to speak even today, since it remains the system of reservations number one of the United States. His name, Sabre, reflects the initials of Semi Automatic Business Research Environment (semi automatic search environment). Direct competition from AA, United Airlines, did not want to be less and in that time created its own reservation system, named Apollo. At the same time, on the other side of the Atlantic, British Airways joined smaller companies to launch Galileo, which would eventually merge with Apollo. The system of reservations number one in Europe, however, is the so-called Amadeus, emerged during the 1980s, based in Madrid and born of the union between Air France, Lufthansa and Iberia. Delta, Northwest and TWA were the latest to join the trend, also creating its own system of reserves, Worldspan, mainly in use in the United States, but has not managed to unseat the leader Sabre. Original author and source of the article.

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